Nondiscrimination and Language Assistance

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[CONFIRM: this notice is required under Section 1557 of the Affordable Care Act for entities receiving federal financial assistance, which includes most practices billing Medicare or Medicaid. Confirm this applies before publishing.]

Immediate Care Center of Westmont complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. We do not exclude people or treat them differently because of any of these characteristics.

What we provide

• Free aids and services to people with disabilities to help them communicate effectively with us, such as qualified sign language interpreters and written information in other formats.
• Free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages.

If you need these services, contact us on (630) 324-6825.

If you believe we have failed to provide these services or discriminated

You can file a grievance with:

• Civil Rights Coordinator: [CONFIRM: name, title, address, phone, email]

You can file in person, by mail, by phone or by email. If you need help filing, our Civil Rights Coordinator will help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically at ocrportal.hhs.gov, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, D.C. 20201, 1-800-368-1019 (TDD 1-800-537-7697).

Language assistance

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