Yes. Urgent Care Center of Westmont, also known as Immediate Care Center of Westmont, welcomes new patients at both Westmont, IL clinics. For urgent care, walk in or book online. For primary care, call (630) 324-6825 to set up your first visit.
New patients are welcome for urgent care at both Westmont, IL clinics, and you can walk in or book online.
To start primary care, such as a checkup or ongoing care for blood pressure, call (630) 324-6825.
Bring a photo ID, your insurance card, a list of your medicines and any records you have.
Self-pay visits are available from $125 if you do not have insurance or prefer not to use it.
Both clinics are open seven days a week, and some staff speak Spanish.
Who we welcome as new patients
You do not need to be an established patient to be seen for a sudden illness or a minor injury. Adults, teens and children can walk in to either of our two Westmont, IL clinics, and a team led by board-certified physicians will see you. Many people first come in with a sore throat, a sprain or a rash, then decide to stay with us for checkups too.
If you are looking for a doctor to follow you over time, we offer primary care as well. That means yearly checkups, physical exams, vaccines, and ongoing care for conditions such as high blood pressure and diabetes. Our clinic was founded by Dr. Amer I. Alhussaini, MD, a family medicine physician who serves as medical director. Meet the team on our providers page.
Where you start depends on what you need today. The two paths below keep it simple.
Need care for something new
Walk in to either clinic, or book online for the Cass Ave clinic
No referral is needed for most visits
Good for illness, minor injuries, tests and lab work
You can ask about primary care while you are here
Want a regular doctor
Call (630) 324-6825 to set up a first primary care visit
Good for checkups, screenings and vaccines
Good for long-term care of conditions like blood pressure
Your records and sick visits stay with one practice
What to expect at your first visit
A first visit is easier when you know the steps. Here is how it usually goes, whether you come for urgent care or a first primary care appointment.
Check inTell the front desk you are a new patient. You will share your contact details and show your photo ID and insurance card, or let us know you plan to self-pay.
Fill in your historyYou will be asked about past illnesses, surgeries, allergies and the medicines you take. This helps your clinician make safe choices.
Talk with your clinicianYou describe what brought you in. For primary care, you can also share health goals and long-term concerns.
Exam and testingYour clinician examines you and may order tests, such as a rapid test or lab work, when they are useful. X-ray is available only at our Cass Ave clinic.
Your planYou leave knowing what was found, what to do at home, and when to follow up. We can give you work or school notes on request.
A little preparation saves time at the front desk and gives your clinician a full picture. Our what to bring checklist has a printable version. The short list is:
A photo ID, such as a driver's license or state ID
Your insurance card, front and back, if you have coverage
A list of your current medicines, vitamins and supplements, with doses if you know them
Any known allergies to medicines, foods or latex
Records from your last doctor, including recent lab results and vaccine records
The name of your pharmacy
For a child, a parent or legal guardian who can give consent, plus the child's vaccine record
Do not have everything? Come anyway. We can start with what you have, and you can send records afterward.
How to switch primary care doctors and move your records
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Changing doctors is common, and you do not need your old doctor's permission. The healthcare.gov glossary describes a primary care provider as the doctor or clinician you see first for most health concerns. Here is a simple way to switch.
Check your plan. Some plans, such as HMOs, ask you to choose a primary care provider from their network. Look on your insurance card or call the number on it.
Call us at (630) 324-6825 to set up your first primary care visit. Tell us you are new to the practice.
Ask your previous doctor's office for a records release form. You sign it, and they send your chart to the new office.
Bring what you have in the meantime. Recent lab results, imaging reports, vaccine records and a medicine list help right away.
Tell your old office you are leaving, and ask whether any tests are still pending.
Under federal law, you have the right to see and get a copy of your own health records, though offices may charge a fee for copies. Records can take time to arrive, so ask early. For the full picture of how primary care works here, see our primary care page.
Urgent care, primary care or the ER: which one fits?
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New patients often ask where to go first. This table shows how the three options differ in general. Our urgent care or ER tool can help you decide in a moment.
Choosing between urgent care, primary care and the emergency room
We work with many major plans, including Blue Cross Blue Shield, Cigna, Humana, UnitedHealthcare and Medicare. The full list is on our insurance page and our cost and insurance page. Plans change, so please call (630) 324-6825 to confirm yours before you come. You can also try the insurance checker.
No insurance, or prefer not to use it? Self-pay visits start from $125. Read how it works on our self-pay urgent care page, and ask about the cost of any lab test before it is ordered.
If you are on Medicare
Medicare.gov explains that Original Medicare lets you see doctors and other providers that accept Medicare. Coverage details differ by plan, so confirm with us and with your plan before a primary care visit.
If you are in an HMO
HMO plans often require you to pick an in-network primary care provider and may ask for a referral to see specialists. Check your plan's rules before you switch, and call us so we can help you confirm what applies.
Kids and families
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Parents are welcome to bring children to either clinic for sudden problems such as ear pain, fever, cuts or a cough. Our pediatric urgent care page explains what we can evaluate, and the kids urgent visit page covers what to expect with a child.
A parent or legal guardian should come with a child and bring the child's insurance card and vaccine record when possible.
Spanish-speaking staff and accessibility
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Some of our staff speak Spanish. If you would feel more comfortable in Spanish, say so when you call or check in. Visit our Spanish home page to read about our services en español.
If you need help with access, such as a wheelchair-friendly entrance or other support, call ahead and tell us. See our accessibility statement for more.
Our two Westmont, IL clinics
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Both clinics are open Monday to Friday from 9 AM to 6 PM and Saturday and Sunday from 9 AM to 5 PM. Parking is free at both. The main number, (630) 324-6825, can set up visits at either clinic.
Yes. Urgent Care Center of Westmont welcomes new patients at both Westmont, IL clinics. For urgent care, you can walk in or book online. For primary care, call (630) 324-6825 to set up your first visit and ask about starting with our team.
Do I need a referral to be seen?
Urgent care visits generally need no appointment and no referral, so you can walk in. If you belong to an HMO, check your plan's referral rules first, since some plans have their own requirements. Call (630) 324-6825 if you are unsure and we will help you check.
How do I find a new primary care doctor in Westmont, IL?
Start by checking which doctors your insurance plan covers. Then call our clinic at (630) 324-6825 to set up a first primary care visit. Bring your medicine list and records, and ask your old doctor's office to send your chart to us.
Can I use urgent care as a new patient if I have never been there?
Yes. You do not need to be an established patient. Bring a photo ID and your insurance card, or tell us you plan to self-pay. Our team will collect your history at check-in and then see you for your illness or injury.
What should I bring to my first appointment?
Bring a photo ID, your insurance card, a list of your medicines and allergies, and any records from your last doctor. For a child, bring the vaccine record and a parent or legal guardian. If you forget something, come anyway and we can start with what you have.
Do you take new patients without insurance?
Yes. Self-pay visits are available from $125 for people without insurance or who prefer not to use it. Ask about the cost of any lab test before it is ordered. Details are on our self-pay urgent care page, and you can call (630) 324-6825 with questions.
Is there a Spanish-speaking staff member I can talk to?
Some of our staff speak Spanish. Let us know when you call or check in, and we will do our best to help you in Spanish. You can also read our services in Spanish on our Spanish home page.
“awesome experience here - definitely where i’ll go when in need. super quick and they called me back when they said they would.”
JZ · June 2026 · Google★★★★★
“Fast and very nice and efficient people there. I appreciated their attention to detail.”
J G. · May 2026 · Google★★★★★
“This office was absolutely amazing. The staff was so kind and so patient with me. I become very anxious when physical pain or discomfort is happening due to some personal quirks, and everyone was very kind and supportive and just made me feel safe and answered all my questions and concerns. Thank you so much!”
