Open 7 days · Mon–Fri 9–6 · Sat–Sun 9–5

Check your symptoms: when to come in

Our symptom guides help you decide what to do next: care for it at home, visit urgent care or call 911. Pick a symptom to see common causes, home care that helps and when to come in. Urgent Care Center of Westmont sees walk-in patients in Westmont, IL, 7 days a week.

  • Open 7 days
  • Walk-ins welcome
  • Board-certified physicians
  • On-site X-ray (Cass Ave)
A woman sitting on her bed feels her forehead, a thermometer on the nightstand beside her
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3,166+ Google reviews

Pick what you're feeling

Each guide explains common causes, home care, and when to come in.

Sore throat

Most sore throats are caused by viruses and get better on their own within about a week. A sore throat that starts fast

Read guide →

Fever

A fever is usually a sign your body is fighting an infection, most often a virus. Most clinicians count 100.4°F (38°C) o

Read guide →

Cough

Most coughs come from colds, flu or a chest cold and fade within about 3 weeks. A cough that lasts longer, comes with a

Read guide →

Chest congestion

Chest congestion is a heavy, full feeling in the chest, usually from mucus after a cold, flu or chest cold. Fluids, stea

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Ear pain

Ear pain in a child is usually a middle ear infection, often after a cold. In adults, it often comes from the jaw, teeth

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Sinus pressure & congestion

Sinus pressure and a stuffy nose usually come from a cold or allergies. Viruses cause most sinus infections, and most ge

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Red, itchy or crusty eyes

Red, itchy or crusty eyes are usually pink eye (conjunctivitis) caused by a virus, bacteria or allergies, and many cases

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Rash & itchy skin

Most rashes come from something that touched the skin, like poison ivy or a new soap, or from hives, eczema or a virus.

Read guide →

Burning when you pee

Burning or pain when you pee is most often a bladder infection, a type of UTI. It can also come from a sexually transmit

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Vomiting & diarrhea

Most vomiting and diarrhea comes from a stomach virus or food poisoning and clears up in one to three days. The main dan

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Twisted ankle, wrist or knee

Most twisted ankles, wrists and knees are sprains: stretched or torn ligaments that heal with rest, ice and gentle movem

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Cuts & bleeding

Most small cuts stop bleeding with steady pressure and heal at home with soap, water and a clean bandage. A cut needs a

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Burns

Cool a burn under cool running water right away, then cover it loosely with a clean dressing. Red, painful burns and sma

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Bites & stings

Most insect bites and stings cause pain, redness, swelling or itching that fade within a few days. Wash the spot, use a

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Dizziness

Most dizziness comes from common, treatable causes such as standing up too fast, dehydration, a viral illness or an inne

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Headache

Most headaches are tension headaches or migraines, and they ease with rest, fluids and over-the-counter pain medicine. H

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Back & muscle pain

Most sudden back pain comes from a strained muscle or ligament and improves within a few weeks. Stay gently active, use

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Allergy symptoms

Sneezing, a runny or stuffy nose, and itchy, watery eyes that return each spring or around pets usually point to allergi

Read guide →

Tooth pain

Yes, you can come to urgent care for tooth pain. We can check for a spreading infection, help you manage the pain and te

Read guide →

Key facts

  • Most mild symptoms that are improving can be cared for at home.
  • Come in when a symptom lasts longer than expected, gets worse after getting better, or needs a test to sort out.
  • Babies, older adults and people with long-term health conditions should be checked sooner.
  • Emergency warning signs are listed at the bottom of every guide and mean call 911.

How to use our symptom guides

Each guide from Urgent Care Center of Westmont, also known as Immediate Care Center of Westmont, draws on trusted sources such as MedlinePlus and the American Academy of Pediatrics. Our team is led by board-certified physicians. The guides do not replace an exam, but they help you choose the right next step.

  1. Find your main symptomPick the one that bothers you most from the table below.
  2. Read the common causesLearn what usually causes it and what our clinicians check for.
  3. Try home careEach guide lists simple steps that help while you recover.
  4. Check when to come inIf your symptom matches, walk in or book a visit online.
  5. Scan the warning signsThe list at the bottom of each page means call 911 or go to the nearest emergency room.
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Symptom guide index

Common symptoms and the usual next step
SymptomUsual next stepRelated service
Sore throatUrgent care if it comes with fever or white spots; a strep test can helpStrep throat
FeverHome care if mild; come in if it lasts more than 3 daysFlu testing
CoughCome in if it lasts over 3 weeks or comes with feverBronchitis
Chest congestionUrgent care for a lung exam; X-ray at Cass Ave if neededPneumonia
Ear painUrgent care for an ear examEar infections
Sinus pressureHome care first; come in after 10 days or if worseSinusitis
Red, itchy or crusty eyesUrgent care for an eye checkPink eye
Rash and itchy skinCome in if it spreads, blisters or hurtsSkin rash evaluation
Burning when you peeUrgent care the same day for a urine testUTI testing
Vomiting and diarrheaFluids at home; come in if you can't keep liquids downFood poisoning
Twisted ankle, wrist or kneeUrgent care at Cass Ave for X-raySprains and strains
Cuts and bleedingUrgent care if it gapes or may need stitchesCuts and lacerations
BurnsCool running water; urgent care for blistering burnsMinor burns
Bites and stingsUrgent care for animal bites and attached ticksTick bite care
DizzinessUrgent care to check blood pressure, heart rhythm and fluidsEKG
HeadacheHome care if typical for you; come in if new or lastingUrgent care
Back and muscle painHome care first; come in after a fall or if not improvingX-ray
Allergy symptomsCome in if over-the-counter medicine isn't helpingAllergy testing
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When home care is enough

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A boy under a blanket sips warm tea on the couch next to his mother

Many symptoms come from short-lived viruses or small strains and get better on their own. Home care is usually enough when:

  • You are eating and drinking and can keep fluids down
  • Pain or fever is controlled with over-the-counter medicine used as the label says
  • You feel a little better each day
  • You do not have a long-term condition that raises your risk

MedlinePlus notes that many children run high fevers with mild viral illnesses, and that a fever is part of the body's defense against infection. How someone acts often tells you more than the number on the thermometer.

When to come to urgent care

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A man at an office desk rests a hand on his cheek beside a box of tissues
  • A symptom lasts longer than expected, such as a fever over 3 days or sinus pain over 10 days
  • You start to get better, then get worse again
  • You need a test to know what's wrong, like strep, flu, a UTI or an X-ray
  • Pain keeps you from sleeping, working or walking
  • You need a work or school note

MedlinePlus lists colds, flu, earaches, sore throats, low-grade fevers, limited rashes, sprains, back pain and minor cuts and burns as problems urgent care handles well. Not sure? Use our Urgent care or ER? tool.

Kids and older adults: lower the bar

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A young woman holds her drowsy grandmother's hand in a quiet living room

Babies, young children and older adults can get sick faster and show it differently. A child who is unusually sleepy or fussy, or an older adult who is newly confused or weak, should be checked sooner. Read when to take your child to urgent care for a fever and see our kids and teens page.

Ready to be seen? Walk in at either Westmont, IL clinic, or go to 29 N Cass Ave if you may need an X-ray.

Common questions

How do I know if my symptoms need a doctor?

See a doctor if a symptom is severe, lasts longer than expected, gets worse after improving or keeps you from normal activities. A fever over 3 days, pain that won't ease with over-the-counter medicine and trouble keeping fluids down are common reasons to come in. Anything listed under the warning signs below means call 911.

Should I go to urgent care for a fever?

Often, yes. Urgent care is a good choice for a fever that lasts more than 3 days, comes with ear pain, a sore throat or burning when you pee, or makes you feel very unwell. For a child, how they act matters as much as the number. Our fever guide explains more.

Can I use a symptom guide instead of a visit?

A guide helps you decide what to do next, but it can't examine you or run a test. If you are unsure, it is safer to be seen. Our clinicians can check you, test when it helps and recommend treatment in one walk-in visit at our Westmont, IL clinics.

What should I tell the clinician about my symptoms?

Tell us when the symptom started, what makes it better or worse, what you have tried, and any fever readings with times. Bring a list of your medicines and allergies. For a rash or symptom that comes and goes, phone photos help. Our what to bring checklist covers the rest.

Sources

  1. MedlinePlus: When to use the emergency room
  2. MedlinePlus: Fever
  3. HealthyChildren.org (AAP): Urgent care, ER or pediatrician? A parent guide
  4. HealthyChildren.org (AAP): Fever, when to call the pediatrician
4.9

What patients say

from 3,166+ Google reviews
★★★★★
“I had to visit the clinic on a Saturday and they were super fast, clean, kind and got me in and out of there fast even with an almost full waiting room! Michael at the front desk was super helpful and went out of his way to make sure I was taken care of and comfortable until I could be seen by the doctor. Definitely 5 star care!!”
Kelly M. · July 2026 · Google
★★★★★
“They was patient and efficient. The wait was not long either. I would definitely go back in the future.”
Cynithia C. · May 2026 · Google
★★★★★
“The staff was incredibly welcoming, I felt super confident before getting three stitches and was in and out the building in 30 minutes tops. They are super professional!”
Jack · March 2026 · Google

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Feeling sick or hurt? We can see you today.

Book online in about a minute, or just walk in. Open 7 days in Westmont, IL.

Which clinic?

Both are in Westmont, IL and open 7 days. X-ray is only at the main clinic.

Main clinic29 N Cass Ave, Ste A, Westmont, ILX-ray and lab · online bookingInside Jewel-Osco4 E Ogden Ave, Westmont, ILWalk-in care and lab collection · no X-ray