Open 7 days · Mon–Fri 9–6 · Sat–Sun 9–5

Primary care and telehealth in Westmont, IL

Urgent Care Center of Westmont offers primary care and telehealth in Westmont, IL for adults and children. Primary care covers checkups, screening tests, vaccines and long-term conditions like diabetes and high blood pressure. Telehealth lets you talk with a provider by video or phone when an exam isn't needed.

  • Open 7 days
  • Walk-ins welcome
  • Board-certified physicians
  • On-site X-ray (Cass Ave)
A physician talks with a smiling older man in a consult room
4.9

3,166+ Google reviews

Key facts

  • MedlinePlus describes a primary care provider as your main source of non-emergency care, prevention and referrals.
  • Telehealth works for questions and mild symptoms when talking and looking are enough to decide next steps.
  • Throat swabs, lung exams and X-rays need an in-person visit, and X-ray is only at our Cass Ave clinic.
  • Coverage for telehealth depends on your plan, so call (630) 324-6825 to confirm.

What primary care includes

Urgent Care Center of Westmont, also known as Immediate Care Center of Westmont, offers primary care alongside walk-in urgent care. Our team is led by board-certified physicians. Seeing the same practice over time helps us notice changes early and keep your records in one place.

MedlinePlus says a primary care provider gives preventive care, treats common conditions, helps decide how urgent a problem is and makes referrals to specialists when needed.

A nurse checks a woman's blood pressure in an exam room

What telehealth can and can't do

Telehealth is health care by video or phone. MedlinePlus notes that virtual visits can cover general care and some prescriptions, but some problems still need hands-on care.

Good for telehealth

  • Questions about new, mild symptoms like a stuffy nose or mild rash
  • Deciding if a problem can wait or needs an in-person visit
  • Follow-up questions after a recent visit
  • Questions about a medicine you already take

Needs an in-person visit

  • Sore throat that may need a strep test
  • Cough or chest symptoms that need a lung exam
  • Ear pain that needs a look inside the ear
  • Injuries that may need an X-ray at our Cass Ave clinic

If your provider decides you need an exam, you can walk in at either Westmont, IL clinic or book a visit online.

A woman takes a video visit with a clinician on her laptop

Primary care, urgent care or the ER?

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A woman sits in her car and talks on the phone

Each type of care has a job. Picking the right one saves time and money.

Which kind of care fits your need
Your needRight kind of care
Yearly checkup, screening tests, ongoing conditionPrimary care
A quick question or mild symptom you want to talk throughTelehealth
Illness or injury that needs care today but isn't life-threateningUrgent care
Any warning sign listed at the bottom of this pageCall 911 or go to the nearest emergency room

Not sure? Our Urgent care or ER? tool can help you decide.

What to expect at a primary care visit

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A patient with a written list talks with a physician
  1. Prepare a listWrite down your questions, every medicine and supplement you take, and any recent test results from other doctors.
  2. History and vital signsWe review your health and family history and check blood pressure, pulse, weight and other vital signs.
  3. Exam and screeningYour provider examines you and recommends screening tests and vaccines based on your age, sex and risk factors.
  4. Lab work if neededBlood or urine tests can be collected at the visit. We'll tell you if fasting is needed before a blood test.
  5. A plan you understandWe explain results, adjust treatment and set your next visit. If you need a specialist, we help you plan the referral.

How a telehealth visit works

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A father and toddler attend a video visit on a tablet
  1. Call to set it upCall (630) 324-6825 to ask about a telehealth visit and how to connect.
  2. Get readyFind a quiet, private spot with good light and a charged phone or computer. Take your temperature if you can.
  3. Talk with your providerDescribe your symptoms, when they started and what you have tried. Keep your medicine list nearby.
  4. Next stepsYour provider recommends home care, a prescription when appropriate, or an in-person visit for an exam or test.
Telehealth is never the right choice for an emergency. If you have any warning sign at the bottom of this page, call 911.

Staying healthy through the year in Westmont, IL

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An older couple walk together on a park path in autumn
  • Fall: Get your yearly flu shot. The CDC recommends one every year for adults.
  • Winter: Respiratory viruses peak in Illinois. Ask about how to protect a chronic condition such as asthma or diabetes during sick days.
  • Spring: Tree pollen flares allergies. Ask about allergy testing if symptoms return every year.
  • Summer: Book checkups and physicals before the back-to-school rush, and keep blood pressure and sugar checks on schedule while you travel.

Want to plan ahead? Our what to bring checklist helps for any visit, and our cost and insurance page explains coverage.

Common questions

Can urgent care be my primary care doctor?

Yes, at our clinic. Urgent Care Center of Westmont offers primary care for adults and children in addition to walk-in urgent care. That means checkups, screening labs, vaccines and care for conditions like diabetes and high blood pressure, with the same team keeping your records over time.

What can a telehealth visit treat?

Telehealth works well for questions about mild, new symptoms, follow-ups after a recent visit and deciding whether a problem needs an exam. It cannot replace a throat swab, a lung exam or an X-ray. If your provider needs to examine you, they will ask you to come to one of our Westmont, IL clinics.

Does insurance cover telehealth?

It depends on your plan. MedlinePlus notes that some insurance companies may not cover telehealth visits. Call (630) 324-6825 and we'll help you check before your visit. We accept most major plans, including Blue Cross Blue Shield, Cigna, Humana, UnitedHealthcare and Medicare. Self-pay visits start at $125.

How often should I get a checkup?

It depends on your age, health and risk factors. Many adults benefit from a yearly checkup, and people with ongoing conditions may need visits more often. Your provider will recommend a schedule and the screening tests that fit you. MedlinePlus explains that checkups help find problems early, when they may be easier to treat.

Do I need an appointment for primary care?

Walk-ins are welcome, and you can book a visit online to reserve a time at our Cass Ave clinic. For a longer checkup or a visit about several concerns, booking ahead helps us plan. Call (630) 324-6825 to set up a telehealth visit.

Sources

  1. MedlinePlus: Choosing a primary care provider
  2. MedlinePlus: Telehealth
  3. MedlinePlus: Health checkup
  4. CDC: Adult immunization schedule
4.9

What patients say

from 3,166+ Google reviews
★★★★★
“I had to visit the clinic on a Saturday and they were super fast, clean, kind and got me in and out of there fast even with an almost full waiting room! Michael at the front desk was super helpful and went out of his way to make sure I was taken care of and comfortable until I could be seen by the doctor. Definitely 5 star care!!”
Kelly M. · July 2026 · Google
★★★★★
“They was patient and efficient. The wait was not long either. I would definitely go back in the future.”
Cynithia C. · May 2026 · Google
★★★★★
“The staff was incredibly welcoming, I felt super confident before getting three stitches and was in and out the building in 30 minutes tops. They are super professional!”
Jack · March 2026 · Google

Read all reviews on Google

Feeling sick or hurt? We can see you today.

Book online in about a minute, or just walk in. Open 7 days in Westmont, IL.

Which clinic?

Both are in Westmont, IL and open 7 days. X-ray is only at the main clinic.

Main clinic29 N Cass Ave, Ste A, Westmont, ILX-ray and lab · online bookingInside Jewel-Osco4 E Ogden Ave, Westmont, ILWalk-in care and lab collection · no X-ray